April 12, 20190

Return Merchandise Authorization / Return Orders Management

In Business, It’s must to have some process for Return Merchandise Authorization / Return Orders Management.
If a customer wants to return merchandise for a refund, then the sales agent can submit an RMA order. To create an RMA order, the sales agent creates a new order and selects RMA Return at the order type.
The RMA return order is a new order that is not linked with the original order. RMA orders can’t be revised. RMA orders do not specify whether they are returned for credit or for cash. Distributed order orchestration supports RMA return orders.

This process is little lengthy and time consuming so , for a solution we have created Odoo Apps for same .

Return Merchandise Authorization / Return Orders Management

This App is used to allow your customer to manage return of the products and create return RMA order in Backend with complete process.

RMA Create Return Product shipment , replace product, credit note of return products and repair return product.

App Features : 

  • Create rma for return product
  • Manage return, refund and replace product through rma
  • Auto Generate Shipment , Sale Order, Credit Note based on rma action
  • Approve and Reject RMA request with Reject Reason
  • Print RMA Report , team wise Dashboard and rma analysis Pivot View

You can easily  download  our odoo app with below Link.

→ Download

How it Works ?

Create RMA

Confirm RMA

Shipment of RMA

Process RMA

Delivery Order of Repair Product

Credit Note of Return and Replace with other product

Sale Order of Replace With Other Product

Reject Reason Of Reject RMA

Reject RMA

Reject RMA

RMA Report

RMA Dashboard

RMA Analysis

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